To provide optimum health care for the physical, mental, social and spiritual needs of man regardless of race, creed or religion.
Comprehensive excellence through Christ centered healthcare.
H. W Miller Memorial Sanitarium and Hospital is committed to continually improve its Healthcare Service Standards for the satisfaction, well-being and safety of the customers.
It shall ensure that the voice of its customers is heard throughout the institution so that service inside and outside the Hospital will meet the customer and regulatory requirements.
Continual process improvement shall cover clinical and support processes.
It shall establish implement and improve its Quality Management System in compliance with ISO: 9001:2000 requirements.
Objectives shall be formulated, implemented monitored and evaluated to ensure that this quality policy is met.